Customer-Driven-Excellence is one of the core factors in Openwave's Value System. Our delivery models are designed based on a customer-centric approach that requires a balance between proximity to customers and cost-effectiveness. We have successfully adopted a delivery model that has been perfected through multiple iterations of improvements and tempered by decades of experience. Our global presence allows us to deliver on-time, within budget and best quality. We at Openwave, have been able to distribute our technical capabilities across the geographical locations to leverage time-differences and convert that liability into an asset, to work on 24 hour workdays. As a client, you will never realize the time differences as the services are provided in double-quick time. The responsibilities are distributed amongst our on-site and off-shore teams to make product realization faster. Here is a peek into the work distribution between the on-site and off-shore teams.

• Liaise with the client and document requirements
• Provide personal service to the clients
• Manage the accounts and service delivery
• Manage the project timelines and deliveries
• Implement and test solution
• Provide training to end-user

• Carry-out technical design and development activities
• Quality Assurance
• Packaging of the product
• Continuous Technical Support

Openwave’s global delivery model gets the job done in double quick time by leveraging the distributed capabilities and time-zones. We are able to seamlessly transfer the project work to globally dispersed worksite in case of any disruption in one of the centers.

• 24*7 Productivity
• Shorter Lead-time
• Risk mitigation
• Cost Advantage
• Streamlined Communication
• Proximity to the client
• Faster turn around time

The perfect tango between Openwave’s on-site and off-shore teams enable us deliver outstanding solutions that greatly delight customers. Our judicious use of technology and manpower increases the client’s confidence in Openwave to deliver on-time and well within your budget.